If you encounter the abnormal exit of the virtual machine process when using MuMu Player12, please try to restart the emulator to solve the problem. If restarting does not work, please refer to the following steps to try restarting the emulator after updating the computer graphics card driver.
【Table of contents】
1. Check for driver updates in "Device Manager"
2. Go to the official website of the graphics card to obtain the latest version of the graphics card driver upgrade/installation
How to update graphics card driver for N card users (NVIDIA graphics card)
How to update graphics card driver for A card users (AMD graphics card)
How to update graphics card driver for I card users (Intel graphics card)
Method 1: Check for driver updates in "Device Manager"
Step 1: press the "Win+X" key, select "Device Manager", find "Display Adapter" - your graphics card, right-click the mouse, and click "Update Driver";
Step 2: operate "Search Driver Automatically";
Step 3: if no driver update is found, please select "Search for updated drivers on Windows Update";
Step 4: In Windows Update, choose to search for updates online. After completing the update search, find the graphics card driver update and update according to the process.
Method 2: Go to the official website of the graphics card to obtain the latest version of the graphics card driver upgrade/installation:
Update the graphics card driver, but some users do not know which type their computer graphics card belongs to. For details, please refer to the following steps:
Step 1: check the graphics card model of your computer
Press the "Win+X" key, select "Device Manager", find "Display Adapter" - your graphics card, and determine whether the computer graphics card is NVIDIA, AMD or Intel (the picture below is for N card users).
- NVIDIA: N card users
- AMD: A card users
- Intel: I card users
Step 2: How to update the graphics card driver
N card user update driver method
It may be caused by the incompatibility of the latest version or an older version of the N card driver, which can be solved by rolling back or updating the graphics card driver, such as version 496 and above
NVIDIA official website: https://www.nvidia.com/download/index.aspx
Driver download steps:
The first step is to search according to the model of the computer graphics card;
Search by graphics card model
In the second step, scroll the web page with the mouse wheel, find the page shown in the figure below in the driver search results, and click to get the download, as shown in the red box in the figure below or a higher version.
Step 3: After the download is complete, run the driver installation package. After the installation is complete, restart the computer to run the game normally.
If it fails, disable the graphics card and start it again.
PS. If you are using the Win11 system, some graphics card drivers will not support vulkan after updating the driver. It is recommended to use the Win10 system~
If you are still prompted that the graphics card driver is not supported after the update, you need to update the graphics card driver. For example, AMD CPU users need to update the AMD graphics card driver, and Intel CPU users need to update the Intel graphics card driver. The update method is as follows.
A card user update driver method
The AMD graphics card needs to go to the AMD driver official website to obtain the latest version and update it.
AMD graphics driver official website: https://www.amd.com/en/support
Download steps:
On the AMD graphics card driver official website page, find the area in the red box in the figure below, and screen the graphics card model according to the configuration of the computer, and click Submit after the screening is completed;
After the submission is complete, the page will jump to the option to obtain the corresponding system version, select the version that matches the computer system version to download it.
How to update graphics card driver for I card users
I card users need to download the driver from the official website of intel and install it
The download and installation steps are as follows:
The first step is to go to Intel official website to download the driver
Intel: https://www.intel.com/content/www/us/en/download-center/home.html
Step 2: open the downloaded installation package, and the following interface will pop up, click Install;
Step 3: click Accept; After that, after the installation is complete, it will prompt that the computer needs to be restarted to make the program take effect;
Step 4: After restarting the computer, find a similar icon in the taskbar at the bottom of the computer screen;
Step 5: Right-click the icon and click Check New Driver;
Step 6: After clicking Check New Driver, the computer will pop up a window with the following interface, in which you can see whether there is a driver that can be used to update the current computer system.
