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Google play store prompts that your device doesn't support the game
Latest Update Time:2021-07-13

When you find game in the Google play store, Google prompts "The device is not supported" and it cannot be downloaded.

 

Situation 1: The game may require a 64-bit version, and your MuMu is 32-bit. Try to install a 64-bit emulator. >>Check the update log

 

Situation 2: The game requires Android 7 system, and MuMu only supports Android 6 temporarily. We will optimize the product as soon as possible and improve the Android system version. You can also contact online customer service via Facebook and tell us the game you want to play.

 

View more frequently asked questions list for more help> https://www.mumuglobal.com/faq/index.html

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You can:
1. Contact online customer service of Facebook to feed back the problem: MuMu Player.
2. Join discord server, to consult customer service: MuMu Player.
3. Send a feedback email: mumuplayer63@gmail.com
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