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Error Codes for Emulator Installation and Startup Errors
Latest Update Time:2021-04-27

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[Solutions for Update Installation Error Codes]

Download the full version of the software from the official website beforehand

 

Error Code 70002: Installation exception, version rollback failed

1, Uninstall the emulator from the control panel and reinstall it.

2, Uninstalling without the control panel may leave residual files in the installation directory. In which case, go to C:\Users\Public\Documents\MuMu Files, find and delete nemu.ini, and then try reinstalling the emulator.  

3,Press "Windows key+R" on your keyboard to open Run. Enter“regedit" on the textbox and click "OK", then delete the registry file:
   HKEY_LOCAL_MACHINE\SOFTWARE\Nemu
   HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Nemu

 

Error Code 80001: Nemu.drv service conflict

1, Click to download the hotfix, Right-click on the hotfix file and select "Run as administrator. After successfully executing the hotfix, delete the residual files from the installation directory;

2, Try reinstalling the software into another drive (avoid placing the setup file directly on the desktop or in the file download directory of IE);

3, Try re-downloading the full version of the software from https://adl.easebar.com/d/g/a11/c/gwoverseas

 

Error Code 1223:

Repeated error, reinstall the software and take note of the preceding error code.  

 

Error Code 10002: The installation directory is empty

Check the installation directory and reinstall using the downloader.  

 

Error Code 30000: Shell update failed Check if a folder or file in “EmulatorShell” under the software installation directory is opened. If it is, close the relevant folder or file and try reinstalling the emulator.  

 

Error Code 30001: Shell backup failed

1, It may be caused by insufficient disk space; check whether the disk has at least 2G free space;

2, If there is enough disk space, try reinstalling the software from another disk.  

 

Error Codes 30004-30007: Failed to decompress the installation package

Download the corresponding version of the software from the official website.

 

Error Code 30008 Failed to backup hypervisor / 30009 Hypervisor not found when rolling back / 30010 Copy error during hypervisor rollback

The rollback failed after failing to overwrite the installation. Try cleaning up the installation directory, registry information and .ini configuration files before re-installing a new emulator.  

 

Error Code 40000: Failed to update launcher

Open “Task Manager” to see if there is a process named “NemuLauncher.exe.” If there is, end the process and try reinstalling the emulator.  

 

Error Codes 20000, 20002, 20003 Failed to install driver

Got to the installation directory of the software, find NemuDrv.inf in the Hypervisor folder, right click and select “Install” to try reinstalling the emulator.  

 

Error Code 50001:

1, Check whether there is sufficient space in the disk where the software installation directory is located, make sure there is at least 1.2 GB (2G+ would be better);

2, Try reinstalling the emulator in another installation directory (in a different main disk);

3, If the problem persists, shut down all protection software and repeat the first two steps.

4, If none of the above methods works, click to download this hotfix, then execute it by right-clicking it and selecting “Run as administrator”.  

 

Error Code 50002 : ROM upgrade failed, but successfully rolled back to the previous ROM

1, Check if the disk where the software installation directory is located is full. If so, delete or move part of the data to other disks, free up at least 2 GB disk space, and try the update again;

2, If none of the above methods works, click to download this hotfix, then execute it by right-clicking it and selecting “Run as administrator”.  

 

Error Code 50003: ROM upgrade failed and can't roll back to the previous ROM

The software is damaged; please re-download the installation package and try reinstalling the emulator.  

 

Error Code 50004: Failed to deploy the shared folder

1, Check if the “EmulatorShell” folder under the software installation directory has folders named “keymap_config,” and “install_apk.” If not, please create them manually and try reinstalling the emulator;

2, If none of the above methods works, click to download this hotfix, then execute it by right-clicking it and selecting “Run as administrator”.  

 

Error Code 50005: Installation failed due to sound module error

Click to download this hotfix, then execute it by right-clicking it and selecting “Run as administrator”.  

 

Error Code 70000: Failed to get administrator permissions Switch to the Administrator account and try reinstalling the emulator.  

 

Error Code 70001: Installation failed due to having previously installed MuMu global version or the presence of residue files due to incomplete uninstallation

1, Uninstall the global version emulator from control panel and reinstall it;

2, Uninstalling without the control panel may leave some residual files, in which case, go to C:\Users\Public\Documents\MuMu Files, find and delete nemu.ini, and then try installing the emulator.

 

Error Code -2147024894: Nemusvc service registration failed

1, Click "Start" and enter "cmd";

2, Right-click cmd and run it as administrator;

3, Enter the following command "C:\Windows\System32\sc delete NemuDrv", then Enter and restart the emulator.

Error Codes for Emulator Installation and Startup Errors

 

Error Code 10000, 10001: Please contact customer service through Facebook messenger, our technical staff will help you solve the issue.

[Solutions for Emulator Installation Error Codes]  

Error Code -14

1, Press “Windows key+R” on your keyboard to open Run. Enter “cmd” on the textbox and click “OK” to check whether “cmd.exe” exists in the system. If not, download the corresponding version of “cmd.exe” for the system and place it in windows/system32 under the system disk or the directory where the software installation package is located.

2, Press “Windows key+R” on your keyboard to open Run. Enter “cmd” on the textbox and click “OK” to check if your account has the permissions to run cmd.exe. If not, right click on cmd.exe and select “Properties”, add permissions, and try reinstalling the emulator.  

 

Error Code 1

Check if the remaining space on the disk where the software installation directory is located is sufficient, make sure there is at least 1.2 GB (1.7 GB or more would be better), and then try reinstalling the emulator.  

 

Error Code 2

1, Check if there is sufficient space of the disk where the software installation directory is located, make sure there is at least 1.2 GB (1.7 GB or more would be better);

2, If there is no problem with the disk space, try uninstalling the current software and then reinstall it into another drive (by moving the setup file to that drive).

 

Error Codes -1073741701, -1073741502, -1073740966, 112786196, 117177468, 118552800, 135330540, 1073807364, 2011489172

The installation package may be damaged; try re-downloading a new installation package and then install with it.  

 

[Solutions for Emulator Startup Error Codes]

Error Code 0x0000007b: Missing hard disk controller driver or wrong hard disk mode.

To change the hard disk mode, access BIOS and select Advanced-SATA Mode Selection, change it to IDE, then save the setting and reboot. How to access BIOS.  

 

Error Code 0x80000003: Memory unreadable or programmable interruption due to data overflow, library not registered, memory damage, or software coordination failure

1. Try repairing system.dll, click here to download the repair script, right-click it and select "run as administrator";

2, Scan the PC using antivirus software and clean up the registry residue;

3, Reinstall the system.  

 

Error Code 0x0000000A: Conflict between graphics and chipset drivers Delete the recently updated or installed graphics driver or motherboard driver (enter safe mode if the computer goes into blue screen immediately after booting)  

 

Error Code 0x0000001A: Memory compatibility issues

Using a new memory stick replacement will do.  

 

Error Code 0x0000007E: Memory problem

Try re-installing the memory module; if it doesn't work, replace the memory module.  

 

Error Code 0x00000080: Incompatibility between hardware devices or external USB flash drives

Eject the relevant hardware device, and plug in only the external device after rebooting  

 

Error Code 0x000000ed: Aged disk or fragmented disk

Defragment your disk; click here to check the tutorial.  

 

Error Code 0x000000BE, 0x00000012: Software exception

Reboot and select the "last known good configuration" to return to the OS user interface.

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You can:
1. Contact online customer service of Facebook to feed back the problem: MuMu Player.
2. Join discord server, to consult customer service: MuMu Player.
3. Send a feedback email: mumuplayer63@gmail.com
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