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Recurring "Program not responding"
Latest Update Time:2022-05-11

If, after launching the emulator, there is no response when you click on the desktop and a "Program not responding" pop-up window appears, you can do the following.

First, you must close Tencent PC Manager, 360 PC Manager, and other protection software.

Step 2: Go to control panel - system and security - windows firewall - custom settings and follow the instructions below to close the windows firewall.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 3, run the installation directory... \EmulatorShell\networkReset.bat file and then restart the emulator.

 

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You can:
1. Contact online customer service of Facebook to feed back the problem: MuMu Player.
2. Join discord server, to consult customer service: MuMu Player.
3. Send a feedback email: support@mumuglobal.com
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